技术支持

找东西 / FindStuff

遇到问题或有建议,欢迎发邮件到 rayjzheng@icloud.com。 附上你的系统版本和截图能帮我们更快定位问题。

常见问题

数据存在哪里?换手机怎么办?

所有数据只保存在这台设备上。换手机或重装之前,请打开「设置 → 导出备份」,把导出的文件存到「文件」App(iCloud 云盘或本机都可以)。在新手机上打开「设置 → 导入备份」并选择该文件即可恢复。导入会自动跳过重复的物品。

卸载重装后数据会丢吗?

会。iOS 在删除 App 时会一并删除它保存在本机的数据,且无法找回。所以重装或换机前请务必先导出备份。

为什么搜不到某样东西?

搜索会同时匹配名称、存放位置和备注三处内容,并且容忍打错字。如果记不清名字,可以试试搜索它所在的位置(比如「抽屉」「车库」)或者你写在备注里的词。也请确认这件物品已经添加过,并且没有被删除。

试用期有多久?到期后会怎样?

免费试用 14 天,试用期内全部功能都可以使用。到期后会显示购买页面;一次性买断后永久使用,没有订阅、没有广告。试用剩余时间可以在「设置 → 试用状态」查看。

换了手机,之前的购买怎么恢复?

用同一个 Apple ID 登录即可。打开 App 时通常会自动识别已购买;如果没有,点「设置 → 恢复购买」。

需要联网吗?

不需要。除了购买和恢复购买需要与 App Store 通信之外,其他功能完全离线可用。

怎么删除或移动物品?

在物品列表里向左轻扫可以「移动到…」其他位置;向右轻扫或继续滑动可以删除。删除位置在「位置」标签页里同样操作。

可以调整顺序吗?

可以。物品和位置都支持长按拖动来排序,调整后会一直保留。

支持 iPad 吗?有深色模式吗?

都支持。iPhone 和 iPad 都能使用,跟随系统自动切换浅色/深色模式。

一次可以给物品加几张照片?

每件物品一张照片。

Support

FindStuff

Questions or feedback? Email rayjzheng@icloud.com. Including your OS version and a screenshot helps us track things down faster.

Frequently asked questions

Where is my data stored? What happens if I switch phones?

Everything is stored on this device only. Before switching phones or reinstalling, open Settings → Export Backup and save the file to the Files app (iCloud Drive or on-device both work). On the new phone, open Settings → Import Backup and pick that file. Duplicate items are skipped automatically.

Will I lose my data if I delete and reinstall the app?

Yes. iOS removes the app's on-device data when you delete it, and it cannot be recovered. Always export a backup before reinstalling or switching phones.

Why can't I find something with search?

Search looks through the name, storage location, and note at once, and tolerates typos. If you can't recall the name, try searching where it lives (like "drawer" or "garage") or a word you wrote in the note. Also check that the item was actually added and hasn't been deleted.

How long is the trial, and what happens when it ends?

The free trial lasts 14 days, with every feature available. After it ends, a purchase screen appears; a single one-time purchase unlocks the app forever. No subscription, no ads. You can check the remaining time in Settings → Trial Status.

I switched phones — how do I restore my purchase?

Sign in with the same Apple ID. The app usually detects the purchase automatically on launch; if not, tap Settings → Restore Purchases.

Does it need an internet connection?

No. Everything works fully offline, except that purchasing and restoring a purchase need to talk to the App Store.

How do I move or delete an item?

In the item list, swipe left to move an item to another location, and swipe right (or keep swiping) to delete it. Locations work the same way on the Locations tab.

Can I reorder things?

Yes. Both items and locations support press-and-drag reordering, and your order is kept.

Is there an iPad version and dark mode?

Both. It runs on iPhone and iPad, and follows your system light/dark appearance.

How many photos can I attach to an item?

One photo per item.